Getting an ITIL certification might be just what your career needs to see advancement and growth in the growing IT services sector. Regardless of whether or not you come with a business or IT background, the certification enables you to understand the intricacies of IT Services management and allows you to optimize service production with the overall goals, and growth, of the organization.
So how exactly doe the ITIL certification work?
ITIL certification Singapore is held up as a benchmark for professionals who are truly knowledgeable about IT services management. That said, the certificate follows the same modules and guidelines across the world, and is easy to get through once you understand how it all works.
The ITIL certification is now based on a credit system, and a professional can attain different levels depending on the credits amassed. The four different levels are as follows: Foundation, Intermediate, Expert, and Master.
The foundation level certification is necessary for participants to eventually attain expert or master level certification. Classes are available for those who wish to pass the foundation level certification examination, where candidates will learn more about service management as practise, service lifecycle, key principals and models, generic ITIL concepts, selected processes, selected ITIL roles, selected ITIL functions, and a comprehensive understanding of technology and architecture. Completing the foundation certification gives a candidate 2 credits to use towards attaining the expert level certificate.
The Intermediate level certification is split into multiple modules that offer either three or four credits each. The modules are divided into two categories-Service Capability or Service Lifecycle, and candidates can complete either one or a mix of both to gain enough credits to apply towards the expert level certification. Unlike the foundation certificate, training is required for all these modules and can be found at accredited training organizations like ITBM Singapore.
The service lifecycle category offers the following modules-service strategy, service design, service transition, service operation, and continual service improvement. The service capability category offers these modules instead-operational support and analysis; planning, protection and optimization; release, control, and validation; and service offerings and agreements.
Depending on the weightage, each module offers three or four credits to count towards the expert level certificate
To attain the expert level certification, candidates need to have completed 22 credits through the ITIL credit system. The foundation and intermediate modules should yield 17 credits, and then the candidate must take the MALC module-Managing Across the Lifecycle-to get five more credits to complete the Expert level certification.
The ITIL Master certification is awarded to those professionals who have achieved the Expert level certification and can demonstrate application of acquired knowledge in their work. Successful candidates typically have over 5 years of experience in leadership, managerial, or other management and advisory levels.
Ready to get started? Check out ITBM at www.itbmcomat.com.sg to sign up for the Foundation and Intermediate Courses.